I went to our local CompUSA to pick up two things for a very high-end video editing Power Macintosh G5 setup that I've been privileged to be working on recently, and found it woefully lacking in some amazing basics. I wanted two things -- something to translate from a FireWire 800 to FireWire 400 connection (ideally a cable) and a FireWire hub. Well, CompUSA had *none* of the former, even in the Mac section, and only one single FireWire hub; a small Belkin model they were willing to let go of for just shy of $50. In other words, not a great deal, and no selection to speak of.
Most frustrating is how little "computer stuff" seems to be left in CompUSA -- maybe I'm more of a Radio Shack guy or something, but our CompUSA offers three aisles of wireless cards and routers, two aisles of iPod stuff, four or so aisles of DVD movies, but only one Firewire hub and no 400-to-800 translation cables. At all.
2 comments:
Compusa has always sucked here in Lubbock, TX. I agree, they want to sell digital gadgets and cameras, not computer supplies.
Purchased a $19.99 7 port USB hub on Black Friday based on CompUSA's sales ad that stated $10.00 MIR. After getting it home I found the rebate form is for $5.00. I've left multiple emails but gotten no response. Oh, and their 800 number which states an option for customer service associated with rebates returns a "this number is no longer in service" canned message. HOW CONVENIENT. Image, I've purchase multiple PCs, software applications, and accessories from CompUSA over the years and now they've lost a lifetime customer due to a $5.00 lie and crappy customer service. Nice job!!! No wonder they are bankrupt.
Tom Tanner
Jacksonville, FL
Post a Comment